top of page

FAQ

  • Will the Reach and Wash method clean my windows as well as the traditional way?
    Yes but better! Cleaning with pure water is even better than the old traditional way and produces a higher quality clean. And because there are no chemicals in the water you won’t find any streak marks or soap residue on your windows and because of the purity there’s no concern with any chemicals dripping onto your plants below, in fact they’ll love it. Plus the clean windows will stay cleaner for longer.
  • Why are the windows not dried off and left wet?
    With the traditional method using soapy water, it has to be dried off immediately otherwise there would be streak marks and dry soap suds on the window. Even normal tap water contains trace elements known as ‘Total Dissolved Solids’ (TDS) so it would leave marks. But as the water we use has been through a four stage filtration process, it’s 100% pure and has absolutely no chemicals in it, so it drys naturally and doesn’t leave streak marks.
  • How effective is pure water?
    Pure water is very effective! It will easily be able to remove snail and caterpillar trails, finger prints, mud and bird mess.
  • How much will it cost to clean my windows?
    Send us a photo of the front and back of the property plus tell us about any side windows and doors and we’ll get back to you the same day with a quote.
  • Does somebody have to be home when the windows are cleaned?
    No. If there is nobody at home we will leave a card through your door to let you know we’ve been. If however you have a gate that’s usually locked we will give you a call or a txt the day before to let you know we’re coming so that you can unlock it for us. We will always make sure the gate is closed when we leave and if asked will lock the gate back up to keep your home secure.
bottom of page